TestimonialsHere is what our clients have said about us
Thorough, Professional, and Compassionate.
I was referred to Eric by another law firm in November of 2015. My fiance and I were living in an apartment in SF with serious water leaks from the steam heat pipes resulting in extreme mold damage. We had to leave our apartment due to my specific allergies to the mold and a handful of other tenants in the building also either moved out or were displaced for months. We had to find alternative housing, bouncing around homes of friends, a hotel stay and finally a month-to-month apartment. It was definitely life disrupting. Our landlords were not nice people and took a very long time to decide to make repairs the "right way". They were rude, non-communicative, and would not provide any status updates on how they were going to handle the situation unless barraged by complaints and questions from multiple tenants. My neighbors and I exhausted ourselves in trying to get our landlords to do the right thing to no avail, and our last option was a lawsuit. When we got to meet Eric in person I knew we had to sign with him. He is a nice and welcoming guy to start off with, professional yet very personable, he is smart without being conceded, compassionate to our plight but able to move us forward from our emotions to action. He explained the legal process to us and made himself available via email or phone if needed. You can tell he cares about the housing crisis in SF and holds the law to a high standard. Although we rarely had to meet with Eric in person, he kept us up-to-date via email and was timely and responsive to all my questions. He listened to us and gave good feedback to all the changes and comments I made when collaborating on our settlement agreement. I trusted him to take care of all the deadlines and legal paperwork, all the legal stuff went very smoothly. Our case finally settled favorably in mediation this past October of 2016, we were in it for the long haul together and Eric kept us updated and at ease. Mediation was stressful, but we had a great team. Three months after he has given us our settlement checks he emails me to check up on us. You will want to be his friend. I would recommend him to any of my friends or family who need a lawyer, and even if he didn't practice the type of law they needed I feel confident he would be able to find a another stellar lawyer to recommend. If you need a lawyer or are in a sticky tenant-landlord situation (I am sure there on tons in SF) please do not hesitate and contact Toscano Law Group now, you will not regret it. I will definitely contact him for any future needs (although I truly hope this was our first and LAST lawsuit experience). Thanks for everything Eric you are one of the great ones in your profession!
My roommate and I were illegally evicted from our apartment via an OMI. The experience of being evicted illegally was very stressful and very unsettling. During the OMI process I must have spoken to over a dozen attorneys. Finally, an attorney friend recommended Eric Toscano/Toscano Law Group. Eric and his team were great advocates for us from day 1. They were knowledgeable, thoughtful, communicative, honest, and extremely helpful. They worked very hard for us, guided us through the entire process, were patient with our questions and ultimately gained us a very successful outcome. I am so glad we worked with Eric and I would highly recommend him to anyone who is going through the terrible experience of an illegal eviction and looking for an attorney who is experienced, fair, honest, thoughtful, caring and, perhaps above all else, will do his best to deliver you a favorable and fair outcome.
Words Are Insufficient to Express My Gratitude
Words are insufficient to express my gratitude to you for your legal services to me regarding the conclusion of my 30-year tenancy . . . . You exhibited extensive and expert knowledge of San Francisco tenant/landlord law and rent control ordinances as they applied to my personal situation, and in general. [Y]ou were available by phone and in person and provided accurate and excellent advice, personal and empathetic support throughout what had become for me a stressful crisis; and you took, with consultation, professional legal action in my best interests. You were very and immediately responsive and accommodating in communications, despite my lack of email and Internet access. You negotiated a very reasonable and generous buyout of my tenancy which is much appreciated [and will] help in my ability to remain in the City and adapt to paying market rent in my new home. I would not hesitate to recommend your services to anyone else in similar need. Gratefully, Ken S.
Personal Injury Case
Eric assisted me in navigating my auto insurance company, the other party's auto insurance company, my doctors, and my health insurance company to get the best, easiest outcome available to me. I could not have asked for a better, more tireless, patient, or dedicated lawyer to represent my personal injury claim than Eric Toscano. Eric was always available, supportive, insightful, and knowledgeable. I was never anxious about the process or result knowing that Eric was working my behalf. I wouldn't hesitate to work with Eric again or recommend him to others-- he'll always be the first person that I call if I find myself in need of a lawyer.
Unfortunate Situation Resolved with Ease
I unfortunately had bed bugs in my apartment as the building itself was infested. My landlord was very unresponsive and unhelpful to the point where I had to move out. Eric and his partners were very understanding and diligent about informing me of my options and ability to resolve the matter. They created a fair settlement which I am extraordinarily pleased with. I would have no trouble recommending him or his firm to anyone who is facing an unfortunate living situation.
I never have the time to review anything BUT this time I must show my gratification to Eric Toscano! He is truly a fantastic lawyer/highly professional who shows and acts with great care for his clients. He is always prompt with my inquiries considering I reside in Canada. Eric brought my case to a satisfactory resolution.
A Win-Win Attorney
My partner and I received an eviction notice from our landlords after 20 years of living in their home. Eric was a godsend to us. First he spoke with us for some time, giving us information and guidance, with no charge. Thanks to Eric, we realized that at that time there was nothing that we wanted, or needed, to do. Eventually we decided to try to go for a buyout with the landlords and Eric's attitude and intention was great - he was looking for both parties to win. When our landlords gave us a 60 day eviction Eric was still trying to help us extend the time. He was kind, patient, really smart and helpful. I've never hired a lawyer before and I am so glad that he is the one we hired. He is completely professional and warm. He also works quickly and efficiently.He's very honest. We overpaid him and never would have known it if he hadn't called our attention to it. If you need help, call Eric. This was one of the most stressful times in my life and knowing that Eric had my back made it feel a lot better.
My girlfriend had the unfortunate luck of a flooded apartment from four stories above. The property management company was trying to bully her into taking and unreasonable compensation for her nearly 18 days out of the house. We contacted Toscano Law Group and spoke/worked with Eric Toscano, he was nothing short of amazing! The speed at which he communicated and and resolved our matter was fantastic, really made an unpleasant situation MUCH better for us.
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I retained Eric to help me with a neighbor who was running a hotel next door. Eric was easy and pleasant to work with. He was efficient and effective. My neighbor stopped his rentals after one letter. Most especially, I appreciated Eric's responsiveness. Over the years almost everyone I know who has had to engage an attorney has complained bitterly about his/her failure to return phone calls and general lack of responsiveness after the initial contact. Eric's secretary arranged our first phone call--later in the afternoon of the day I first called--and he called at just the time his secretary said he would. He was accessible thereafter and met all his commitments. For most of us needing lawyers, stress is a major problem and knowing one's attorney is in fact available helps enormously to reduce that stress. I definitely recommend Eric and will call on him again if my problems next door resume.
Help When I Needed It!
I recently had a concern regarding a automobile personal injury matter. Eric took the time to explain the legal process as it related to my issue. He was knowledgeable, thoughtful and extremely helpful. I will certainly recommend Eric to friends and family in the future. Thanks again, Eric!